DigiBee

Terms and Conditions

Last updated: 3 June 2026

Welcome to DigiBee. These Terms and Conditions govern your use of our website, products, services, digital downloads, resources, and any related content.

By using our website or purchasing from DigiBee, you agree to these Terms and Conditions. If you do not agree, please do not use our website or purchase our products.

1. About DigiBee

DigiBee provides digital products, resources, services, tools, content, and related offerings.

Business name: DigiBee ZA
Email: bee@digibee.co.za
Website: https://digibee.co.za/ 
Location: South Africa

2. Products and Services

DigiBee may offer:

  • Digital products
  • Downloadable resources
  • Templates, guides, or toolkits
  • Online content or learning materials
  • Digital services
  • Consulting, creative, or business support services
  • Other products or services listed on our website

Product descriptions, pricing, availability, and features may change from time to time without prior notice.

We do our best to display product information accurately, but we do not guarantee that all descriptions, images, pricing, or availability details will always be error-free.

3. Digital Product Access

Where you purchase a digital product, access may be provided by download link, email, account access, or another delivery method.

You are responsible for ensuring that the email address and information you provide are correct.

If you do not receive access after purchase, please contact us at bee@digibee.co.za

4. Payments

All prices are displayed in [insert currency, e.g. South African Rand / ZAR] unless otherwise stated.

Payment must be made in full before access to products or services is provided, unless we agree otherwise in writing.

We may use third-party payment providers to process transactions. By making payment, you agree to comply with the terms and policies of the relevant payment provider.

5. No Refunds for Digital Products

Because many DigiBee products are digital, downloadable, instantly accessible, customised, or knowledge-based, we do not offer refunds for change-of-mind purchases once access has been granted, files have been delivered, or work has started.

This means that refunds will generally not be provided where:

  • You changed your mind after purchase
  • You no longer need the product
  • You purchased the wrong item by mistake
  • You did not use the product
  • You expected the product to include something not stated in the product description
  • You experienced a technical issue caused by your own device, software, internet connection, or platform restrictions

However, nothing in these Terms limits any rights you may have under applicable South African consumer protection laws.

Where legally required, we will consider refunds, replacements, corrections, or other appropriate remedies if:

  • The product is defective
  • The product is materially different from its description
  • We are unable to provide the product or service purchased
  • A refund is required by applicable law

To request support or raise an issue, contact us at bee@digibee.co.za with your order details and a clear description of the problem.

6. Services, Bookings, and Custom Work

If DigiBee provides services, consulting, custom design, implementation, or project-based work, the scope, fees, timeline, and deliverables will be agreed separately in writing.

Unless otherwise agreed:

  • Payment is required before work begins
  • Fees for services already performed are non-refundable
  • Missed meetings, delays, or non-responses from the client may affect delivery timelines
  • Additional work outside the agreed scope may be charged separately

7. Intellectual Property

All content, products, templates, designs, text, graphics, downloads, branding, resources, and materials provided by DigiBee are owned by DigiBee or licensed to DigiBee, unless otherwise stated.

You may not copy, resell, redistribute, reproduce, share, modify, upload, publish, or commercially exploit our products or content without written permission.

Purchasing a product gives you a limited, personal, non-transferable licence to use the product for your own personal or internal business use, unless the product page clearly says otherwise.

8. Prohibited Use

You may not use our website, products, or services to:

  • Break any law or regulation
  • Infringe the rights of others
  • Share, resell, or redistribute DigiBee products without permission
  • Upload malicious code or interfere with the website
  • Attempt to gain unauthorised access to our systems
  • Misrepresent your identity or payment information
  • Use our content in a way that damages DigiBee’s reputation

9. Account Access

If any DigiBee product or service requires an account, you are responsible for keeping your login details secure.

You may not share your account access with others unless we have given written permission.

We may suspend or terminate access if we believe your account is being misused or these Terms have been breached.

10. Results and No Guarantees

DigiBee may provide educational, business, creative, marketing, or digital resources. While we aim to provide useful and high-quality content, we do not guarantee any specific result, income, business outcome, ranking, performance improvement, or success.

Your results depend on many factors outside our control, including your implementation, market conditions, skills, tools, timing, and business decisions.

11. Third-Party Tools and Links

Our website or products may refer to third-party tools, websites, platforms, or services.

We are not responsible for the content, availability, pricing, policies, security, or performance of any third-party service.

Your use of third-party services is subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and functioning, but we do not guarantee uninterrupted access.

We may update, suspend, restrict, or discontinue any part of the website or our offerings at any time.

13. Limitation of Liability

To the maximum extent allowed by law, DigiBee will not be liable for any indirect, incidental, special, or consequential loss, including loss of profits, data, business opportunities, goodwill, or revenue arising from your use of our website, products, or services.

Where liability cannot be excluded, our liability will be limited to the amount you paid for the relevant product or service, unless applicable law requires otherwise.

14. Indemnity

You agree to indemnify and hold DigiBee harmless from any claims, losses, damages, costs, or expenses arising from your breach of these Terms, misuse of our products, or violation of any law or third-party rights.

15. Changes to Products, Pricing, and Terms

We may update our products, pricing, website content, and these Terms from time to time.

The latest version of these Terms will be posted on this page with the updated date.

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be dealt with under South African law, unless another jurisdiction is required by applicable law.

17. Contact Us

For questions about these Terms, product access, refunds, or support, contact us at:

Email: bee@digibee.co.za
Website: https://digibee.co.za/