Privacy Policy

Last updated: 3 June 2026

DigiBee respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, contact us, or use any of our services.

By using our website or purchasing from DigiBee, you agree to the practices described in this Privacy Policy.

1. Who We Are

DigiBee provides digital products, resources, tools, services, and related content.

For privacy questions, requests, or complaints, you can contact us at:

Email: bee@digibee.co.za
Business name: DigiBee ZA
Location: South Africa
Website: https://digibee.co.za/

2. Information We Collect

We may collect the following types of personal information:

Your name and surname
Email address
Phone number, if provided
Billing and payment-related details
Order history and product access details
Messages, enquiries, or support requests you send us
Website usage information, such as pages visited, browser type, device information, and general location data
Marketing preferences, such as whether you have subscribed to our newsletter

We do not intentionally collect more personal information than we need.

3. How We Collect Information

We collect information when you:

Visit or browse our website
Complete a form on our website
Make a purchase
Subscribe to our emails or updates
Contact us by email, WhatsApp, social media, or another channel
Interact with our content, adverts, or online platforms

Some information may be collected automatically through cookies, analytics tools, or similar technologies.

4. How We Use Your Information

We use your personal information to:

Process orders and deliver digital products
Provide customer support
Respond to enquiries
Send important product, service, or account updates
Send marketing emails, where you have opted in or where permitted by law
Improve our website, products, and services
Maintain business records
Prevent fraud, abuse, or unauthorised access
Comply with legal, tax, accounting, and regulatory obligations

5. Legal Basis for Processing

We process your personal information where:

You have given consent
It is necessary to perform a contract with you
It is required to comply with a legal obligation
It is necessary for our legitimate business interests
It is necessary to protect our rights, customers, website, or business

6. Marketing Communications

If you subscribe to our mailing list or choose to receive updates, we may send you emails about DigiBee products, offers, news, and resources.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will not sell your personal information to third parties.

7. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, including:

Payment processors
Website hosting providers
Email marketing platforms
Analytics providers
Customer support tools
Accounting, legal, or compliance service providers
Delivery or fulfilment partners, where applicable

These providers may only use your information as needed to provide services to us.

We may also disclose information where required by law, court order, regulatory authority, or to protect our rights.

8. Payments

Payments may be processed through third-party payment providers. DigiBee does not store your full card details on our own systems unless expressly stated.

Your payment provider may collect and process your payment information according to its own privacy policy and security practices.

9. Cookies and Analytics

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Understand how visitors use the site
Improve user experience
Measure marketing performance
Remember certain preferences

You can disable cookies in your browser settings, but some parts of the website may not work properly if you do.

10. International Transfers

Some of our service providers may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure your personal information is protected in line with applicable privacy laws.

11. Data Security

We take reasonable technical and organisational steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online system is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We keep your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or allowed by law.

This may include keeping records for tax, accounting, legal, fraud prevention, and customer support purposes.

13. Your Rights

Subject to applicable law, you may have the right to:

Ask what personal information we hold about you
Request access to your personal information
Ask us to correct inaccurate or incomplete information
Ask us to delete information, where legally allowed
Object to certain processing
Withdraw consent, where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, contact us at bee@digibee.co.za

14. Children’s Privacy

Our website and products are not intended for children under the age of 18 without the consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent.

15. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those websites.

16. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.